Refund Policy for Worldpay Purchases

According to EU law, the shopper has the right to cancel their order within seven days of the contract or seven days of receipt of the goods (whichever is the longer).

If the shopper does cancel his order, we will return the payment. Just contact us to receive our return form which should be signed and sent back immediately.

German Sales Agency

Roman Ociepka
Kornmarkt 19
45127 Essen

Tel. +49 201 / 63 25 690

Fax +49 201 / 63 25 699

E-Mail: support@german-sales.com

VAT Id No.: DE 124 132 512